Privacy Policy

Thunder Valley Pet Suppy is a pet supply store and grooming salon located at 692 Main St, Hallstead, PA 18822, owned by Anna Gisela Castro. You can reach us at Support@thunderpetsuppy.com.

Information you give us. When you send us a message or an order through this website, your email app sends us the details you typed: your name, email address, phone number, pet details, and order or appointment notes. We receive this information only when you choose to send it.

Information stored on your device. This website keeps a small amount of data in your browser's local storage: your shopping cart contents and your cookie-banner choice. This stays on your device and is never sent to us as part of your browsing. See our Cookie Policy for details.

Information we do not collect. This website has no online checkout, so we never collect card numbers or other payment details. Payments happen in person at the store or by phone.

We use the information you send us to:

• Prepare and hold product orders for you;
• Arrange and confirm grooming appointments;
• Answer your questions and provide pet-care advice;
• Improve our products, services and customer service.

We do not sell, rent or trade your personal information. We share it only when necessary to complete your request — for example, with our grooming staff to prepare your pet's appointment — or when required by law.

This website embeds a Google Maps map so you can find the store, and links to our Google Business profile for reviews. When you interact with these, Google may collect information under Google's privacy policy. Google Fonts are also loaded to display this site's typefaces.

We keep the messages and orders you send us only as long as needed to serve you and to meet our record-keeping obligations. We take reasonable safeguards to protect the information we hold; however, no method of transmission over the internet is completely secure.

This website is intended for a general audience and is not directed at children under 13. We do not knowingly collect personal information from children.

You can clear your cart and cookie preferences at any time through your browser settings. You may ask us to access, correct or delete the personal information you have sent us by emailing Support@thunderpetsuppy.com.

We may update this policy from time to time. Changes are posted on this page with a new "last updated" date.

Questions about this policy? Email Support@thunderpetsuppy.com or write to 692 Main St, Hallstead, PA 18822.